The Receptionist/Office Telephone Support Clerk is responsible for answering and placing calls and greeting and announcing visitors and performing general clerical duties in an accurate and efficient manner.

Promptly answers and screens incoming calls.

            Maintains directory of names and numbers frequently called by Office Staff and a list of facility staff and their extension numbers.

            Answers specified routine inquiries or refers inquiry to appropriate person.

            Traces source of unknown calls for reconciliation with monthly telephone bill and notifies appropriate personnel for payment on personal calls.

            Assists visitors and patients in locating services.

            Types letters, memos, and other materials as requested.

            Maintains conference room schedule.

            Performs other related assigned duties

High school graduate or equivalent with two years experience in a similar activity.

            Must convey a congenial personality and possess a clear and pleasant speaking voice.

            Must type 45 words per minute.