The Swing Bed Coordinator facilitates an assigned group of patients through the health system with the primary focus of efficient, effective, and compassionate in patient care to a safe transition to a lower level of care. 

There are three major elements to the coordination role of Swing Bed Coordinator:

1. Managerial responsibilities regarding the patient pathway during an episode of care.
2. The coordination of services and resources.
3. Clinical responsibilities involved in implementing a plan of care intervention.

Administrative Level:

• Coordinate communication between providers and hierarchies
• Coordinate care delivered to a specific population of patients
• Oversee the follow-up of consultations and links to other services
• Eliminate task and intervention duplication, plan for care delivery, implement follow-up post-acute phase

Multidisciplinary Team:

• Establish communications with other team members transmits the information required to them
• Contacts consultants involved, issues reminders, follows up on interventions to be implemented timely
• Maintains relations among all members of the team
• Facilitates the flow of information
• Makes plans for the discharge of the patient
• Identifies variances between planned objectives and actual clinical outcomes
• Compiles information about role, objectives met, variances and develops statistical report

Specific Daily Tasks:

• Communicates daily with Hazard ARH UR/Discharge Planners and Providers on potential lower level of care patient identification, main focus is on;

1. Patients having LOS greater than 4 days
2. Patients that are identified by UR as frequent readmissions to acute care
3. Medicare or other payer sources that may need extended hospital lower level of care stays ie: Swing Bed Admission
4. Direct interaction with patients and family members identified as requiring and meeting Post-Acute Care, ie: Swing Bed criteria for admission
5. Direct provider communication regarding their identified patient care needs
6. Coordinates and performs transition to lower level of care service if criteria met in cooperation with patient/family and receiving ARH facility acceptance

Miscellaneous Tasks:

• This employee functions as a Care Manager Navigator for a specific patient population in order to transition patients with a lower level or extended level of care need. Works independently and does not function in the role of the Hazard ARH UR or Discharge Planning Department.
• Performs other duties as assigned

Education: A Registered Nurse or Licensed Social Worker

Minimum Work

Experience: 

• Minimum of five (5) years’ experience.

Required Skills, Knowledge, and Abilities:

Experience/Knowledge of Windows-based programs; Word, Excel.

Experience/Knowledge of Electronic Medical Record (EMR).

Must be able to perform assigned tasks with minimal supervision.

Must be able to handle multiple tasks and meet deadlines.

Must be very detail oriented.

Must possess good organizational, written, professional oral communication and investigative skills.

Strong clinical skills and problem solving skills

Aptitude for teamwork and propensity for leading a team

Self-starter and have significant decision making capabilities

Experience/Knowledge of Post-Acute Care resources and Swing Bed utilization requirements are required.

Good technology skills are required.

Experience/Knowledge of Critical Access and PPS facility payment systems preferred, but not required.

Must be able to travel if needed