Supports business growth, promotes the organization and its products and services, as well as patient and professional education and advocacy to help improve and maintain a high quality of healthcare for patients. Develops and implements sales strategies, sales training, pricing and analytics' contract administration, trade relations and strategy, and operations and administration.

• Provide education, support, and coordination to assist patients in securing appointments.
• Provide educational resources including the promotion of routine health screenings.
• Connect patients and families to resources and support services
• Promote communication between the patient and health care providers
• Enhance the patient’s quality of life, sense of autonomy, and self-determination for managing his/her own health.
• Reinforce physician-patient relationship
• Maintain records for reporting purposes in accordance with the ARH Quality policy and procedure guides
• Work with multi-disciplinary teams to establish action plans for patients; assure action plans are carried out.
• Closely monitor readmission rates for AMI and CHF patients and work to reduce these rates
• Monitor medication compliance and assist patients, when necessary, in obtaining medications through available programs.

• Associate's Degree •A nurse or social worker, who is trained to provide individualized assistance for post-acute care needs OR a non-professional who has successful completion of a recognized patient navigation training program. Required
• •Documentation of a requisite knowledge and skill from previous education and experience to provide patient navigation.
• 1-3 years in healthcare fields. Required
• Working knowledge of problem solving and decision making skills.
• Nursing or Social Work Preferred