The Licensed Diabetes Educator (LDE) is responsible for delivering high-quality, evidenced-based diabetes self-management education and support (DSME) to individuals and groups across the service area. This role combines direct patient education, community outreach, and program support, with a strong emphasis on improving access to diabetes care, reducing health disparities, and supporting patients in both clinical and community-based settings. The LDE will work collaboratively with interdisciplinary healthcare teams and community partners while representing the diabetes program at outreach events and educational activities.

Diabetes Education and Clinical Responsibilities
• Provide individualized and group diabetes self-management education and support in accordance with national standards and evidence-based guidelines
• Assess patients’ educational needs, health literacy, cultural factors, and readiness to change
• Develop, implement, and document personalized education plans and goals
• Educate patients on topics including, but not limited to:
o Blood glucose monitoring
o Medication management (including insulin and non-insulin therapies)
o Nutrition and meal planning
o Physical activity
o Problem-solving and risk reduction
o Prevention of diabetes-related complications
• Document education encounters accurately and timely in the electronic medical record
• Implement the standards of DSMES
• Participate in quality improvement initiatives and program evaluation activities
• Maintain licensure and required continuing education to meet regulatory, accreditation, and professional standards
• Facilitating a seamless transition across the continuum of care including, but not limited to, the ambulatory setting
• Communicates effectively with others in an honest, direct, and respectful manner which preserves all participants’ self esteem

Community Outreach and Program Support
• Conduct diabetes education sessions in community settings such as schools, churches, worksites, senior centers, and support groups
• Participate in health fairs, screening, and community events to promote diabetes awareness and prevention
• Assist with planning, implementing, and evaluating community-based diabetes programs and support groups
• Build and maintain relationships with community partners, referral sources, and stakeholders
• Support outreach efforts focused on underserved and rural populations

Travel and Coverage
• Travel to various clinics and community locations within the service area as needed
• Maintain flexibility to adjust schedule based on outreach activities, events, and patient needs

Collaboration and Professional Engagement
• Collaborate with support departments including physicians, nurses, dietitians, pharmacists, and other healthcare professionals to provide quality services to enhance patient care
• Collaborate and assist with compliance with policies, procedures, and standards for the hospital, ambulatory services, and other accredited and licensing agencies
• Serve as a resource for staff regarding diabetes education and best practices
• Participate in team meetings, trainings, and professional development activities
• Must represent the diabetes program in a professional and positive manner at all times
• And other duties as assigned

Education
• Graduate of accredited program of nursing, dietetics, and/or pharmacy.

License and Certifications • Valid active license based on state of practice as a Dietitian (must be registered by the Commission on Dietetic Registration), or Registered Nurse, or Registered Pharmacist
• Licensed Diabetes Educator, Certified Diabetes Care and Education Specialist or BC-ADM credential preferred/eligible. If not already a Licensed Diabetes Educator, Diabetes Care and Education Specialist or BC-ADM, will receive licensure or certification within 12 months of hire date

Minimum Work Experience
• Diabetes education, chronic disease management, or patient education experience preferred

Required Skills, Knowledge, and Abilities
• Strong communication, teaching, interpersonal skills, learning principles of diabetes management and the ability to apply those theories
• Basic computer skills including use of Microsoft Office
• Evidence of clinic expertise in the practice of diabetes management
• Has working knowledge of diabetes technology
• Ability to work independently and as part of a team
• Must be self-directed, able to communicate clearly in writing and verbally, and effectively influence others to achieve necessary outcomes
• Demonstrate ability to facilitate a working environment conducive to change, enabling positive outcomes in a highly complex system
• Valid driver’s license and ability to travel as required
• Familiarity with rural health, population health, or health equity initiatives
• Experience with electronic medical records and data tracking
• Experience with community-based education or outreach programs