Manage all aspects of the PACS systems at ARH facilities including, but not limited to development, maintenance of, adherence to the organizations policies and procedures covering the security of and working with all applicable staff to ensure that these systems are operating at peak potential. Keeping a level of hands-on expertise on these systems is encouraged and expected. This resource will also be responsible for managing the Radiology Transcription system as it relates to radiology resources.

• Provides guidance and assistance in the development, implementation, and maintenance of organizational Information Technology policies and procedures related to Radiology and imaging systems.
• Responsible for the day-to-day operation and administration of Picture Archiving and Communication Systems (PACS), including image workflow, archiving, auto-routing, prefetching, and related activities.
• Collaborates with Radiology, Clinical, and Information Technology staff to optimize PACS performance and support quality patient care.
• Communicates complex technical concepts effectively to customers, staff, leadership, and end users in an understandable manner.
• Utilizes technical expertise, analytical abilities, and problem-solving skills to identify, troubleshoot, and resolve system issues.
• Provides application support for McKesson PACS, PowerScribe, and related radiology information systems.
• Supports and monitors third-party application integrations and system performance to ensure operational efficiency and reliability.
• Works closely with Radiology Quality Management personnel to identify future system needs and develop efficient workflow processes.
• Ensures the smooth day-to-day operation of all PACS environments throughout the organization.
• Performs required system maintenance activities on a daily, routine, and scheduled basis.
• Serves as a liaison between Radiology staff, Information Technology personnel, and vendor support representatives.
• Provides education and training to radiology personnel, end users, and support staff as needed.
• Maintains imaging applications with required software updates, patches, and system enhancements.
• Assists with system implementation, upgrades, testing, and optimization projects.
• Maintains system integrity, data accuracy, security, and compliance with organizational standards.
• Performs other duties as assigned.