The Director of Project Delivery supports the Planning, Design & Construction department in providing effective oversight, governance and reporting for the health system’s capital project portfolio. The position provides owner-level oversight of third-party project management resources; supports executive and portfolio reporting; leads project delivery process improvement and implementation; and supports consistent use of project management systems, standards and controls. The Director serves as a key resource to the Senior Director of Planning, Design & Construction, helping translate organizational objectives into effective project delivery processes and providing visibility into portfolio performance, project risks and emerging issues. The role also serves as a key liaison between PDC and the enterprise Project Management Office (ePMO).

• Provide owner-level oversight of third-party Owner’s Representatives and project management resources responsible for day-to-day delivery of assigned capital projects.
• Monitor project performance related to budget, schedule, scope, risk, change management, documentation and other key delivery metrics.
• Review project status and identify significant risks, trends or issues requiring PDC leadership attention.
• Support appropriate escalation and resolution of project-delivery issues.
• Evaluate the effectiveness and consistency of third-party project management services and adherence to ARH processes and expectations.
Portfolio & Executive Reporting
• Support preparation of capital project and portfolio reporting for executive leadership.
• Work with PDC leadership and project teams to improve the consistency, accuracy and usefulness of project reporting.
• Consolidate project information into clear executive-level reporting focused on performance, risk, budget, schedule and decisions requiring leadership attention.
• Support development and maintenance of portfolio dashboards, KPIs and other project-delivery reporting.
PDC Processes & Continuous Improvement
• Support development, standardization and continuous improvement of PDC project delivery processes, procedures, templates and tools.
• Lead or coordinate implementation of approved process changes across the PDC team.
• Develop guidance and training to support adoption of new or revised processes.
• Work with internal Project Managers and third-party project management resources to identify opportunities for greater consistency, efficiency and accountability.
• Support documentation of project delivery standards and expectations.
Project Systems
• Provide functional oversight and governance for PDC’s use of software platforms, such as Procore.
• Support development and standardization of workflows, reporting, permissions, documentation practices and processes.
• Promote consistent utilization of Procore by internal staff and external project partners.
• Coordinate improvements to the platform and associated business processes based on PDC needs.
• Support user training and adoption.
ePMO & Organizational Coordination
• Support the Senior Director as a key PDC liaison with ARH’s ePMO.
• Coordinate PDC reporting, processes and information needed to support enterprise project governance.
• Help translate ePMO requirements into practical PDC processes appropriate for capital design and construction.
Leadership Support
• Provide analytical and operational support to the Senior Director related to the capital portfolio and PDC department.
• Lead special initiatives related to project delivery, process improvement, systems implementation and departmental priorities.
• Provide guidance and support to internal Project Managers.
• Participate in development of departmental strategy, annual objectives and improvement initiatives.

Education
• Bachelor’s degree in construction management, Engineering, Architecture, Healthcare Administration, Business Administration, Project Management, or related field; or an equivalent combination of relevant education and experience.

Minimum Work Experience
• Minimum 10 years of progressively responsible experience in construction project management, capital project delivery, program management, owner’s representation, healthcare facilities, or a related field.
• Experience overseeing multiple concurrent capital projects or a capital project portfolio, including budget, schedule, scope, risk, change management, and project reporting.
• Demonstrated experience working with and providing oversight of external project managers, owner’s representatives, design professionals, contractors, consultants, or other project delivery partners.
• Experience developing, implementing, and/or improving project delivery processes, standards, controls, reporting, and/or project management systems.
• Experience communicating project performance, risks, and issues to senior leadership and other key stakeholders.

Required Skills, Knowledge, and Abilities
• Travel required among ARH facilities and project sites as needed to support project oversight, meetings, and departmental initiatives

Preferred Qualifications
• Master’s degree in construction management, Engineering, Architecture, Business Administration, Healthcare Administration, Project Management, or a related field.
• Relevant professional certification such as CHC, CCM, CHFM, or comparable credential preferred.
• Significant experience delivering capital projects within a healthcare environment.
• Experience with healthcare construction and renovation in occupied clinical environments.
• Experience with Procore or comparable construction/project management platforms.