The Human Resource Representative is accountable for administering the various aspects of human resources activities to include providing staff assistance in the administration of personnel policies and procedures, recruiting of employees’, employee orientation, salary and benefit and workers compensation in accordance with corporate policy and existing law.

The Clinic Clerk is responsible for efficient and courteous registration, transfer and discharge of patients within established policies and procedures; thoroughly compiles and types medical information for patients' records and statistical reports and maintains current and accurate patient account receivables.

The Care Navigator is responsible for coordinating access to ARH services across all areas of their healthcare community (includes hospital, retail pharmacy, home care, home health, indigent care, etc.). 

The Patient Access department is staffed 24 hours a day with personnel directly responsible for pre-registration insurance verification, scheduling, and registration of all inpatients and outpatient into the organization. Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of their rights to make decisions regarding their healthcare, conditions of admission, patient rights and financial responsibilities, hospital policies and procedures. Answers and directs calls to appropriate areas, follows hospital protocol regarding emergency codes and overhead announcements. Interviews incoming patient or patient representatives and enters information required for registration into computer database. Distributes appropriate information to ancillary departments. Participates in department meetings, hospital and department in services, performance improvement and CQI activities. Adheres to infection control policies and guidelines appropriate for their work area. Hand hygiene and PPE (job applicable) followed when appropriate.

The Physician Office Assistant performs basic medical procedures to assist physician in evaluation and treatment of patients.

The Medical Assistant is responsible for efficient and courteous registration, transfer and discharge of patients within established policies and procedures; thoroughly compiles and types medical information for patients' records and statistical reports and maintains current and accurate patient account receivables.   The Medical Assistant is responsible for performing a wide variety of patient care activities and accommodative services for the comfort and well-being of patients in accordance with physicians' orders.

Responsible for insurance verification, pre-certification, pre-authorizations and pre-determination for CT & Vascular procedures in the ARH System. The position requires a thorough understanding of office-management software and a good working knowledge of medical/surgical clinical procedures, claims procedures and insurance company regulations. Requires accuracy, attention to detail and ability to communicate well with physicians, staff, patients and provider representatives of insurance companies.

The Physician Office Assistant performs basic medical procedures to assist physician in evaluation and treatment of patients.

The Administrative Assistant is accountable for implementing specific work projects and for performing administrative tasks relative to the operation of the Hospital or Clinic.

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

The Financial Counselor is responsible to provide financial assistance to patients with an inability to pay for services rendered.  The incumbent is also, responsible to complete payment arrangements for unpaid balances not covered at discharge.

The Business Office Clerk is responsible for maintaining current, timely, and accurate patient accounts receivable to include billing, filing, recording payments and making other adjustments as necessary.

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.